Incident history

Every production incident affecting customers in the last 90 days. Most recent first.

1. False-positive health alerts on data-sufficiency probes

   A transient Neon pooler blip triggered 31 false-positive red alerts on our internal probe runner. No user-facing impact; alerts were retracted within 90 minutes.

   Affected: GeraClinic, GeraHome, GeraEats, API Gateway

   MinorResolved
   Started 20 Apr 2026, 21:10 UTC · Resolved 20 Apr 2026, 22:45 UTC
2. Brief outage on 3 legacy domains during cleanup

   An automated cleanup script piped a confirmation into the Vercel CLI and deleted three production projects (heliodoc, wrkdo, agorivo). Restored from Git within 33 minutes.

   Affected: gera.services

   MajorResolved
   Started 17 Apr 2026, 14:22 UTC · Resolved 17 Apr 2026, 14:55 UTC
3. GeraCash and GeraJobs briefly unavailable after deploy

   A silent TypeScript build failure in the Dockerfile caused stale compiled code to ship for GeraCash and GeraJobs. Services crash-looped on startup; fixed by pinning the build step and redeploying.

   Affected: GeraCash, GeraJobs

   MajorResolved
   Started 16 Apr 2026, 23:05 UTC · Resolved 17 Apr 2026, 00:40 UTC
4. Internal health endpoints returning 403

   Our bot-protection middleware was blocking curl-based health probes (which omit a User-Agent). No user-facing impact; monitoring only. Middleware patched to exempt /health and /internal/*.

   Affected: GeraClinic, GeraHome, GeraMarket, GeraLearn, GeraFarm

   MinorResolved
   Started 14 Apr 2026, 18:10 UTC · Resolved 14 Apr 2026, 20:30 UTC